Smarketing Media / Legal
Terms of Service
Terms for this website and our digital offerings. Individual professional engagements have their own agreed scope and conditions.
Effective October 4, 2026
Scope and order of terms
These terms govern use of this website and digital products or self-service digital offerings identified as fulfilled by Smarketing Media LLC on this website or an affiliated product page, including alejandrobetancourt.com, unless an offer states different terms. Product-specific descriptions, license terms, subscription details, and checkout terms shown before purchase also apply. Professional advisory, design, implementation, and other client engagements are governed by their own proposal, statement of work, or signed agreement. If an engagement agreement conflicts with these general website terms, the engagement agreement controls that engagement.
Purchases and payment
The applicable offer describes what is included, the price, access period, and any recurring charges before payment. For example, the audiobook offer identifies its title, language, files, and price. Its checkout uses a Stripe Payment Link with Managed Payments when indicated at checkout; the merchant-of-record entity is identified there and on the receipt. Other eligible digital offers may use Stripe or another identified provider. This payment arrangement does not automatically apply to professional engagements. Applicable taxes and currency are presented during checkout.
Access and permitted use
Digital offerings may include audiobooks and other downloads, online tools, courses, or electronically delivered services. The offer describes the access and license you receive. An audiobook purchase grants the buyer a personal, nonexclusive, nontransferable license to download, listen, and keep a reasonable personal backup of the supplied files. Unless an offer expressly grants broader rights, purchased content may not be redistributed, resold, publicly uploaded, or shared with others. For an organization or team, the specific offer or agreement defines authorized users and usage. Intellectual property remains with its respective owner unless a written agreement says otherwise.
Delivery and support
Electronic delivery may be by email, a private download link, or access to an online service, as specified in the offer. For a downloadable audiobook, access instructions and the available file formats are stated on its product page and sent after successful payment. Use a working email address and contact hello@smarketingmedia.com if access fails or content is defective. Access links may expire for security; where your purchase remains valid, we can help restore access. Service availability and changes for any subscription or ongoing product are described in its specific terms.
Refunds and cancellations
Our Refund Policy addresses digital offerings identified as fulfilled by Smarketing Media LLC through this website or an affiliated product page, subject to the specific offer, applicable consumer rights, and the payment provider’s process. Fees, milestones, termination, and refunds for a professional engagement follow its individual agreement.
Digital files and device safety
We take reasonable measures to deliver the identified download as intended, but no internet transfer, device, or network can be guaranteed free of security risk. Use a compatible player and reasonable device-security precautions. If a file is incomplete, defective, or appears suspicious, stop using it and contact hello@smarketingmedia.com. We will investigate and, where appropriate, restore access, provide a corrected copy, or arrange another remedy. We do not make an absolute virus-free guarantee, and this paragraph does not waive a remedy for harm caused by digital content where law provides one.
Limits of liability
To the maximum extent permitted by applicable law, Smarketing Media LLC’s aggregate liability arising out of or related to a particular self-service digital product will not exceed the amount the buyer paid for that product. To the extent lawful, we are not liable for indirect or consequential losses arising from that product. These limits do not exclude or restrict refunds, remedies for defective digital content or device damage where applicable law provides them, fraud, intentional misconduct, personal injury, or any other liability or consumer right that cannot lawfully be limited. They apply only to Smarketing Media LLC’s own obligations; they do not set a limit for the separate merchant of record or payment provider, or for professional engagements governed by their own written agreements.
Website information
We may update site information or interrupt site access for maintenance or security. To the extent permitted by law, we are not responsible for losses caused by misuse of this site or events beyond our reasonable control, subject to the rights and exceptions above.
Contact
For website, digital-product, or customer-service questions, email hello@smarketingmedia.com. For legal notices or privacy matters, email legal@smarketingmedia.com. Smarketing Media LLC is located at 584 Castro St #2335, San Francisco, CA 94114, United States.